Privacy Policy — 4 crickex Data Protection Commitment

Information We Collect

When you interact with 4 crickex — whether by registering an account, making a deposit, placing a bet, contacting support, or simply browsing the platform — certain categories of personal and technical data are generated or provided. We collect this data only to the extent necessary to deliver the services you request, maintain the security of the platform, and satisfy our legal obligations.

The following categories of personal data are collected when you voluntarily submit them during registration, KYC verification, or support interactions:

When you access 4-crickex.vip, our servers and analytics tools automatically collect the following technical data. This data is used for security monitoring, fraud detection, and platform optimisation:

• Device and browser information: Device type, operating system version, browser type and version, screen resolution, and language settings.
• Network data: IP address, approximate geographic location derived from IP (country and city level only), internet service provider name.
• Session data: Pages visited, time spent on each page, click path through the platform, features used, games launched, and bet placement activity.
• Referral data: The URL of any webpage that directed you to 4-crickex.vip (referrer header), where applicable.
• Cookie and local storage data: Session tokens, preference settings, and analytics identifiers stored in your browser. See Section 4 for full cookie details.

How We Use Your Data

4 crickex processes your personal data only for legitimate, specific, and clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The following table sets out each processing purpose, the legal basis on which we rely, and the categories of data involved.

Marketing communications: 4 crickex will only send promotional emails or SMS messages to players who have explicitly opted in to receive them during registration or via their account notification settings. You may withdraw your consent and unsubscribe from marketing communications at any time by updating your account preferences or by contacting support. Withdrawal of marketing consent does not affect your ability to use the platform or receive transactional communications such as deposit confirmations and withdrawal notifications.

Data Sharing and Disclosure

4 crickex does not sell your personal data to any third party under any circumstances. We may, however, share specific categories of data with carefully selected third-party service providers and statutory authorities where this is necessary to operate the platform, meet legal requirements, or protect the integrity of our services. All third-party recipients of your data are bound by contractual data processing agreements that restrict their use of your data to the stated purpose only.

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive the financial and identity data necessary to execute deposit and withdrawal transactions on your behalf. These providers operate under their own privacy policies and are independently regulated financial service providers in Bangladesh.
• KYC and identity verification providers: Third-party identity verification services may receive copies of your submitted identification documents to assist in automated or semi-automated verification workflows. These providers are bound by strict data processing agreements and may not use your documents for any other purpose.
• Game providers: When you launch a casino game from providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, or Spribe, your player ID and session token are passed to that provider's game server to initialise the game session. No financial account data beyond the session balance is shared with game providers.
• Analytics and fraud prevention services: Anonymised or pseudonymised session and device data may be processed by analytics tools to help us understand platform usage patterns and detect fraudulent activity. These tools do not receive your name, contact details, or financial data in identifiable form.
• Cloud hosting and infrastructure providers: Your data is stored on secure servers operated by our infrastructure partners. These providers act as data processors under our instruction and have no independent right to access or use your data.

4 crickex may be required by law to disclose personal data to competent authorities including financial intelligence units, law enforcement agencies, or court orders. In all such cases, we disclose only the minimum data required to satisfy the legal obligation and, where legally permissible, we will notify the affected player that a disclosure has been made. We do not proactively share player data with government bodies beyond what is required by applicable law.

Cookies and Tracking Technologies

4-crickex.vip uses cookies and similar browser-based storage technologies to ensure the platform functions correctly, to keep your session secure, and to understand how the platform is used in aggregate. This section explains each category of cookie we use, its purpose, and how long it persists.

No third-party advertising cookies are used on 4-crickex.vip. We do not allow advertising networks, social media platforms, or retargeting services to place cookies on your device through our platform. The analytics cookies we use produce only aggregated, anonymised data that cannot be used to identify you as an individual.

You can manage and delete cookies at any time through your browser's privacy settings. Please be aware that disabling strictly necessary or fraud prevention cookies may impair the functionality of the platform, including your ability to log in and maintain a secure session. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Samsung Internet, and Opera Mini.

Data Security Measures

4 crickex employs a layered security architecture to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. No online platform can guarantee absolute security against all possible threats, but we maintain industry-standard technical and organisational safeguards that are reviewed and updated on a regular basis.

In the event of a data breach that poses a risk to your rights or freedoms, 4 crickex will notify all affected players by email within 72 hours of becoming aware of the incident. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures we are taking to address it. We will also take immediate steps to contain the breach and prevent further exposure.

Data Retention Policy

4 crickex retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal retention obligations. When data is no longer required, it is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.

Players who request account deletion are advised that while their account will be closed and access removed, certain categories of data (principally financial transaction records and KYC documents) must be retained for the legally mandated periods set out above regardless of account closure. These retained records are held in restricted-access archives and are not used for any operational or marketing purpose during the retention period.

Your Data Rights

As a player on 4 crickex, you hold a number of rights in respect of the personal data we hold about you. We are committed to honouring these rights promptly and without placing unnecessary barriers in your way. All data rights requests should be submitted to our support team by email at support@4-crickex.vip with the subject line "Data Rights Request" and your registered account username included in the message body. We respond to all requests within 10 business days (Bangladesh Standard Time).

• Right of Access: You may request a complete copy of all personal data that 4 crickex holds about you, including the categories of data, the purposes for which it is processed, how long it will be retained, and whether it has been shared with any third party. We will provide this information in a structured, readable format within 10 business days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Basic account details such as your phone number or email address can be updated directly in your account settings. For corrections to identity data (name, date of birth), please contact support with supporting documentation.
• Right to Erasure: You may request that we delete your personal data. We will honour this request where it is consistent with our legal retention obligations. As noted in Section 6, certain financial and KYC records must be retained for prescribed legal periods and cannot be deleted on request during those periods.
• Right to Restrict Processing: You may ask us to restrict the processing of your data in certain circumstances — for example, if you contest the accuracy of data we hold, or if you believe our processing is unlawful but you prefer restriction to erasure.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request a machine-readable copy of your personal data (in CSV or JSON format) so that it can be transferred to another service provider of your choice.
• Right to Object: You may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on our legitimate interests, in which case we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where we process your data on the basis of your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Updates to This Policy

4 crickex reviews this Privacy Policy at least once per calendar year and updates it whenever our data processing practices change materially. The "Last reviewed and updated" date at the top of this page reflects the most recent revision. Where changes are material — meaning they significantly affect how we collect, use, or share your data — we will notify you by email to your registered address at least 14 days before the changes take effect.

Continued use of 4-crickex.vip after a Privacy Policy update constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you should close your account before the changes take effect. Account closure requests are processed within 24 hours by our support team.

Minor clarifications, corrections of typographical errors, or additions of further explanatory detail that do not alter the substance of your rights or our obligations do not constitute material changes and will be applied without advance notice, though the "Last reviewed and updated" date will still be revised accordingly.

If you have any questions about this Privacy Policy, wish to understand how a specific data processing activity affects you, or want to exercise any of your data rights, please contact the 4 crickex support team at any time. You can also review our Terms & Conditions and Responsible Gaming pages for additional information about your rights and obligations as a player on the platform.